Recall the root cause here. The buyer is not the user. This isn't just true for Jira but the vast majority of enterprise software. Enterprise software is bad, n

Recall the root cause here. The buyer is not the user. This isn't just true for Jira but the vast majority of enterprise software. Enterprise software is bad, not just Jira, or Confluence or whatever Atlassian product you hate most. If you are working on enterprise software it's probably bad. Even if your sales and stock are doing well, your software is still probably very frustrating to end users because they have no say in how it's made. The only users who do are admin, governance, legal, or other non-productive user. Their voices get heard and they tell the Director/VP/CTO they are happy and then the software gets renewed and seats expanded. Nowhere in there is the end user who is beating their head against a wall consulted. Enterprise software is bad and it's worst for people who make software because we know it could be good.