I'm not so sure. In the interview, we asked her about this specifically, and Daryl says that Redfin would rather have more customers than charge each customer a

I'm not so sure. In the interview, we asked her about this specifically, and Daryl says that Redfin would rather have more customers than charge each customer a higher amount. They're a real estate broker, so they presumably would have plenty of business to do in facilitating transactions and connecting buyers and sellers regardless of how expensive the underlying assets were.