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Patron has a similar issue. Subscribing to a creator by default opts you into all types of notifications from them, and notifications are configured on a per-cr
by Nextgrid 4y ago
Patron has a similar issue. Subscribing to a creator by default opts you into all types of notifications from them, and notifications are configured on a per-creator basis with no global override.
Worse, if I remember right, the page’s entire state (for all the creators) was represented in a single, slow HTTP request that was fired off when any checkbox was changed. Unchecking checkboxes quickly (faster than 1/second) would lead to undefined behaviour as requests get processed out of order and earlier requests would override some of the latter ones, silently undoing your work (since the earlier request has more remaining checkboxes - remember that every request represents the entire state of the page).
Absolutely dumb design on so many levels.
- falcolas 4y agoI actually appreciate having that level of control. Some creators are absurdly talkative, others only post things I’m interested in. The ability to control it at such a fine level has kept my sanity, and my support.
- BeefWellington 4y agoI don't think the issue is with having fine-grained control as much as it is having no ability to either set defaults (e.g.: Opt-in to notifications from certain creators) or set account-wide overrides (Opt-out of all notifications).
- cli 4y agoThis is also my experience with Patreon. Recently, I have been receiving popups from them about opting out of marketing emails. However, they do not seem to save my choices and ask me this every several days.
- azinman2 4y agoSquare is the same whenever you buy something from anywhere. You AFAIK can only unsubscribe as each business spams you. If there another way, it’s not in the email that’s sent.
- dylan604 4y agoI once had to purchase something for work myself to be reimbursed by the company from a shop that used Square. It asked for an email address, so I used the company email so it would be under that account when filing out the remiburse info. However, that card was now somehow permanently associated to that email address. I haven't worked at that company for 5 years now, but that address still received Square emailed receipts. I gave up trying to fix it.
- TomSwirly 4y ago> notifications are configured on a per-creator basis with no global override. Why is this a huge problem? I am paying the individual artists, and getting communications from them individually. It's not exactly clear why the typical user would want to Patreon-ize someone and not want to see the music, art or whatever that you are paying for, but if so, you can just turn off notifications when you start following them. Sure, a global switch would be "nice to have", but it doesn't make the site crippled.
- Nextgrid 4y agoIt's a problem because there is no global opt-out and having to uncheck 8 checkboxes per creator is a massive pain, even more so if the page breaks when you uncheck them too quickly. I used Patreon purely to support artists and otherwise follow them on other platforms (my RSS reader) so I don't need noise in my emails.