4 ms·

Yes, we switched to Jira from a piece of abandonware (simple php based bug tracker) several years ago. Jira is kinda slow sometimes, but not horrible. And yes

Yes, we switched to Jira from a piece of abandonware (simple php based bug tracker) several years ago. Jira is kinda slow sometimes, but not horrible. And yes, like you said, once you get it configured it works great. Overall, we are very happy with Jira and it's worth the cost for the value it brings to the organization (still hurts the wallet, but it's at least justified). ...and then Atlassian comes along and rug-pulls on-prem Jira. We only have ~80 users, so 1000-user-minimum data center isn't going to cut it for us. And there is an on-prem requirement, so no cloud option either (wouldn't want to anyway). And for that, I bitch. Fuck Atlassian and everything they do to appease their shareholders before the customers.

vosper 4y ago
Yeah that's a bit rough. Though I think for most people the cloud solution is the way to go, though - even if it's an evil Saas-recurring-revenue play. I was close enough to a previous team that used to admin an on-prem Jira (~7 years ago) to know it wasn't just set-and-forget, and also that almost all the slowness users complained about was due to under-provisioned hardware. Honestly I reckon half of Jira's reputation for slowness could have come from bad on-prem installs. The cloud version is not slow, and Atlassian does do work on performance https://community.atlassian.com/t5/Confluence-articles/Confluence-page-tree-quick-search-inline-comments-and-more-now/ba-p/2038903?utm_source=newsletter-email&utm_medium=email&utm_campaign=confluence-digest-june_EML-12967&jobid=105614824&subid=1682268016 https://community.atlassian.com/t5/Confluence-articles/Confl...
- capitainenemo 4y ago
  funny you should say that given a bunch of these rants on the article link sound very much like the cloud version in terms of amount of JS loaded and network requests. Also no shortage of folks elsewhere in this discussion talking about cloud slowness. We've had plenty of irritations with our on-prem, but slowness, not so much. And yeah, for us it's mostly about keeping the data internal.
- cmgbhm 4y ago
  I’m not convinced the cloud version isn’t terribly slow. There’s a ton more indirection for userids. Screens that used to be part of my standard workflow have Ajax handlers. Even name completion is slow. The #1 question answer on the old ui survey workaround asking why are you using the old ui: slowness. Confluence also got clobbered. I can count page load times.
- denysvitali 4y ago
  > all the slowness users complained about was due to under-provisioned hardware I think it's more of a software problem tbh.

vosper 4y ago

Yeah that's a bit rough. Though I think for most people the cloud solution is the way to go, though - even if it's an evil Saas-recurring-revenue play. I was close enough to a previous team that used to admin an on-prem Jira (~7 years ago) to know it wasn't just set-and-forget, and also that almost all the slowness users complained about was due to under-provisioned hardware. Honestly I reckon half of Jira's reputation for slowness could have come from bad on-prem installs. The cloud version is not slow, and Atlassian does do work on performance https://community.atlassian.com/t5/Confluence-articles/Confluence-page-tree-quick-search-inline-comments-and-more-now/ba-p/2038903?utm_source=newsletter-email&utm_medium=email&utm_campaign=confluence-digest-june_EML-12967&jobid=105614824&subid=1682268016 https://community.atlassian.com/t5/Confluence-articles/Confl...

capitainenemo 4y ago
funny you should say that given a bunch of these rants on the article link sound very much like the cloud version in terms of amount of JS loaded and network requests. Also no shortage of folks elsewhere in this discussion talking about cloud slowness. We've had plenty of irritations with our on-prem, but slowness, not so much. And yeah, for us it's mostly about keeping the data internal.
cmgbhm 4y ago
I’m not convinced the cloud version isn’t terribly slow. There’s a ton more indirection for userids. Screens that used to be part of my standard workflow have Ajax handlers. Even name completion is slow. The #1 question answer on the old ui survey workaround asking why are you using the old ui: slowness. Confluence also got clobbered. I can count page load times.
denysvitali 4y ago
> all the slowness users complained about was due to under-provisioned hardware I think it's more of a software problem tbh.