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Also ex-Apple here. Radar does suffer (to a lesser extent than Jira) from a profound defect, though: Searches are "exact match" for whatever text you put in the
by NonNefarious 4y ago
Also ex-Apple here. Radar does suffer (to a lesser extent than Jira) from a profound defect, though: Searches are "exact match" for whatever text you put in the title. To find a bug YOU filed, you have to remember the exact words and sequence you used in the title. Did I say "resize window" or "resize a window?"
I filed a bug against Radar for this behavior, and developers from other teams added comments expressing surprise that the tool was crippled in this manner. I think a year later, someone said, "Yep, our team got bit by this today again. We assumed this was fixed years ago."
This fundamental flaw may explain why some widely-encountered bugs in Apple products don't get fixed, or at least fixed in a timely manner. A dozen Radars could be filed for the same defect, but if they aren't phrased the same way you'll never find all the dupes. So dumb.
Still... I could construct queries based on status and product more easily in Radar than in Jira.
- phist_mcgee 4y agoWell it's obvious then. Apple needs to create a new and bespoke issue tracker just for radar.
- quickthrower2 4y agoOr you need a “Queen’s English” standard way of describing everything enforced to all users.
- momothereal 4y agoThat seems weird... is it too hard to feed everything into an Elasticsearch index? Even with default settings and some decent hardware you'd get good stemming and relevance ranking pretty easily.
- NonNefarious 4y agoNo idea. You could type SQL into searches, but then you had to go somewhere (no idea where) and look up the tables or entities to query. I mean... really?