This is all also useful advice for helping people deal with notifications for work. They might see "@xyz can help you with this..." and miss "... when they hav

This is all also useful advice for helping people deal with notifications for work. They might see "@xyz can help you with this..." and miss "... when they have time next week". Help people triage. Make the urgency clear in the first couple words. Don't just send "hi" and then wait for a response, nor "X is down" when someone else is already on it and you're just giving them an FYI.