That's the thing about Jira. I don't understand why I can't see a ticket on my board because some team in another company once requested a seemingly unrelated

That's the thing about Jira. I don't understand why I can't see a ticket on my board because some team in another company once requested a seemingly unrelated feature. It's trying to be too many things to too many companies all at the same time, and thus ends up as an unusable mess of complex settings.