> The fact is, building a generic project management and tracking tool is a really difficult, hard problem. This is pretty much the core of it. I use Jira dail

> The fact is, building a generic project management and tracking tool is a really difficult, hard problem. This is pretty much the core of it. I use Jira daily, but my exposure to it is the tip of the iceberg in terms of what it can do. I think what most people forget is that this Jira is basically an ERM but for development-focused organizations. (Where the resources are time and people instead of processes and inventory.) If you've ever seen the complexity (or price tag!) of a real ERM, Jira actually looks very reasonable. That said, smaller companies and teams should definitely use simpler tools that are more appropriate for their scale. Hire a Jira consultant and make the switch only when you're big enough to justify it.