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Be thankful that they've given you a way to restore your account. They didn't to me. I suspect I was supposed to be thrown into the same verification pipeline a
by dorkwood 4y ago
Be thankful that they've given you a way to restore your account. They didn't to me. I suspect I was supposed to be thrown into the same verification pipeline as you, but something got messed up along the way and now I have a completely unresponsive app (black screen with a refresh button that does nothing) with no instructions on how to fix it. I thought maybe it was some weird Android bug, so I bought an iPhone and logged in on that only to find that it is also unresponsive.
I just want to delete the account at this point, but I can't, since trying to access the deletion link returns an error telling me to open the (unresponsive) app to regain access to my account.
I've contacted a lawyer who works in the field, since I'm pretty sure preventing me from deleting my account is a violation of their TOS. Who knows if that will go anywhere. I'm kind of at my wit's end here. If anyone has any better ideas, I'm all ears.
- sofixa 4y ago> I've contacted a lawyer who works in the field, since I'm pretty sure preventing me from deleting my account is a violation of their TOS If you're in the EU, it's also a violation of "the right to be forgotten" and you can contact your ICO.