Slightly more than a +1, the team I work on switched to Shortcut and the quality of our tickets went up, more tickets were resolved, and fewer ended up lingerin

Slightly more than a +1, the team I work on switched to Shortcut and the quality of our tickets went up, more tickets were resolved, and fewer ended up lingering in backlog hell. Why? I'm sure there are many possible reasons, but the results stand on their own. There was no directive other than "Ok, we're going to use this tool for now". Everything was self-organized within the bounds of the business/stakeholder goals. I'm sure you can use either Jira or Shortcut in a manner which makes either tedious, but at face value we found significant improvements simply through adopting Shortcut.