3 ms·

- For a while, we had tickets in done states that just roll over to the next epic, like they were still open. Nobody knew why, and it went away with nobody maki

- For a while, we had tickets in done states that just roll over to the next epic, like they were still open. Nobody knew why, and it went away with nobody making any fixes to anything. - For a while, the side pane when you open an issue would just be blank. - Setting a ticket's epic makes me want to tear my eyeballs out. The button has the tiniest hitbox, the suggestion list is always wrong. - Bulk operations are just a PITA - the search box is always description. I'm almost always filtering on other criteria, and so, have to suffer a page load. - and every page load is long and slow. Loading my backlog page is 186 requests, 4.4 MiB on the wire, and takes 9.4s. For one page. - UIs that have drag & drop, but don't support simultaneous scroll are annoying. I have to wait for the view to move at JIRA's speed, which is ofc., slow. - it encourages "sprints" and "agile", which in turn encourage "process" over just getting shit done.

dfcowell 4y ago
All valid criticisms, especially the slowness and heavy page sizes. Another perspective on 3 of your points though (and a free quality-of-life tip!) > For a while, we had tickets in done states that just roll over to the next epic, like they were still open. Nobody knew why, and it went away with nobody making any fixes to anything. I almost guarantee someone forgot to set the resolution field when creating a workflow transition, noticed and went back and fixed it. > Bulk operations are just a PITA Agreed that the UI is jank AF, but it works reliably on the order of tens of thousands of tickets at a time. > UIs that have drag & drop, but don't support simultaneous scroll are annoying. I have to wait for the view to move at JIRA's speed, which is ofc., slow. Almost every operation you want to do this for can also be done by right-clicking and “move to.” There’s “move to top of backlog”, “move to sprint x”, “move to top of column”, you can also ctrl/cmd click (or shift-click) to select multiple issues.

dfcowell 4y ago

All valid criticisms, especially the slowness and heavy page sizes. Another perspective on 3 of your points though (and a free quality-of-life tip!) > For a while, we had tickets in done states that just roll over to the next epic, like they were still open. Nobody knew why, and it went away with nobody making any fixes to anything. I almost guarantee someone forgot to set the resolution field when creating a workflow transition, noticed and went back and fixed it. > Bulk operations are just a PITA Agreed that the UI is jank AF, but it works reliably on the order of tens of thousands of tickets at a time. > UIs that have drag & drop, but don't support simultaneous scroll are annoying. I have to wait for the view to move at JIRA's speed, which is ofc., slow. Almost every operation you want to do this for can also be done by right-clicking and “move to.” There’s “move to top of backlog”, “move to sprint x”, “move to top of column”, you can also ctrl/cmd click (or shift-click) to select multiple issues.