5 ms·
This is a nice approach. Have you considered giving customers the option to turn on automatic renewal? There are certain specific things that I would want alwa
by tailspin2019 4y ago
This is a nice approach. Have you considered giving customers the option to turn on automatic renewal?
There are certain specific things that I would want always to auto renew (like domain names, hosting related stuff etc)
If I ever get round to building a subscription SaaS I might consider “off by default” auto-renewal and leave it to customers to turn it on if want it… though this does add a bit of complexity I guess.
- cersa8 4y agoHave considered and have been told many times this is costing me revenue (which I think might be true). But I've never had a customer ask for it. Which is an important signal for me to consider a feature. Online payments are very easy for my target audience (mostly Dutch retail customers) with iDEAL so the benefits of automatic renewal is low.