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It cuts both ways. While SSO is a basic security feature (and improves usability and reduces support burden), it also makes account sharing more difficult. Us
by jrockway 4y ago
It cuts both ways. While SSO is a basic security feature (and improves usability and reduces support burden), it also makes account sharing more difficult. Users on the low end plan definitely like account sharing; create a google group as the email, put the password in the shared vault, now the thing is $5/month instead of $30k a year.
- r00fus 4y agoWhich is why a lot of services (ie, commercial APIs) rely on # of hits/uses as a measure.
- jrockway 4y agoYou have to be a really useful service to price things this way. "Per user per month" means that people that don't use your software are still paying for it, which I guess is the best kind of user -- not adding any database rows, not burning any CPU, and not opening any support tickets. Good work if you can get it! Use-based pricing is my favorite pricing method, but your product has to be useful if you want to charge based on use. Most people don't have the guts to do it, because the "per user per month" is such an easy way to get money. If you go for use-based pricing, you have to make sure people actually use your thing, which is hard work!
- r00fus 4y agoIt mainly happens with B2B (e.g. forex rate services like xignite or Bloomberg).