3 ms·

If they don't keep the link between accounts and payments, doesn't that mean they can't revoke an account when a chargeback happens?

cmeacham98 4y ago
Sure, but they can ban your payment method, and they care about privacy enough to eat this (probably small) cost. Also, they do actually keep a link for 40 days, but it seems like some card card networks allow chargebacks past that.
bombcar 4y ago
> In order to provide refunds and the ability to recover lost accounts we need to store some record of a payment, at least for a short time. As soon as we do not need the data to enable refunding a payment we scrub the record of anything that can link the payment or the account to any personally identifiable information kept by the payment processor (this could be your bank, for example). So they hold your info and link for however long the chargeback period is (or the average one, probably 30-60 days is fine) and then lose it. If you're more worried about privacy than convenience they offer other payment methods: Which payment methods do you accept? We accept cash, Bitcoin, Bitcoin Cash, Monero, bank wire, credit card, PayPal, Swish, Giropay, Eps transfer, Bancontact, iDEAL, and Przelewy24. https://mullvad.net/en/pricing/ https://mullvad.net/en/pricing/ And you can pay for a decade in advance. (What is Pretzel24 I wonder?)
- zulln 4y ago
  Selecting Pretzel24 as payment method redirects to https://go.przelewy24.pl/ https://go.przelewy24.pl/ where in turn you choose between different banks. I guess it is a Polish service for direct bank payments?
  - jwilk 4y ago
    Wait, does it actually say "Pretzel" somewere, or did you both misspell it? "przelewy" means "wire transfers" in Polish: https://en.wiktionary.org/wiki/przelew https://en.wiktionary.org/wiki/przelew Nothing to do with pretzels. :)
    - bombcar 4y ago
      I misread it as Pretzel the first time and couldn't resist, especially after clicking the page gave me a 'NOT FOUND' error. I assumed it was some sort of payment system.

cmeacham98 4y ago

Sure, but they can ban your payment method, and they care about privacy enough to eat this (probably small) cost. Also, they do actually keep a link for 40 days, but it seems like some card card networks allow chargebacks past that.

bombcar 4y ago

> In order to provide refunds and the ability to recover lost accounts we need to store some record of a payment, at least for a short time. As soon as we do not need the data to enable refunding a payment we scrub the record of anything that can link the payment or the account to any personally identifiable information kept by the payment processor (this could be your bank, for example). So they hold your info and link for however long the chargeback period is (or the average one, probably 30-60 days is fine) and then lose it. If you're more worried about privacy than convenience they offer other payment methods: Which payment methods do you accept? We accept cash, Bitcoin, Bitcoin Cash, Monero, bank wire, credit card, PayPal, Swish, Giropay, Eps transfer, Bancontact, iDEAL, and Przelewy24. https://mullvad.net/en/pricing/ https://mullvad.net/en/pricing/ And you can pay for a decade in advance. (What is Pretzel24 I wonder?)

zulln 4y ago
Selecting Pretzel24 as payment method redirects to https://go.przelewy24.pl/ https://go.przelewy24.pl/ where in turn you choose between different banks. I guess it is a Polish service for direct bank payments?
- jwilk 4y ago
  Wait, does it actually say "Pretzel" somewere, or did you both misspell it? "przelewy" means "wire transfers" in Polish: https://en.wiktionary.org/wiki/przelew https://en.wiktionary.org/wiki/przelew Nothing to do with pretzels. :)
  - bombcar 4y ago
    I misread it as Pretzel the first time and couldn't resist, especially after clicking the page gave me a 'NOT FOUND' error. I assumed it was some sort of payment system.