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> Do you want to own product X? It's the team's decision. > Maybe the intern can learn the ropes This is what I hate about work environments that pretend to b
by gnull 4y ago
> Do you want to own product X? It's the team's decision.
> Maybe the intern can learn the ropes
This is what I hate about work environments that pretend to be all caring and non-hierarchical. Like the author, I worked in Sweden and I've seen examples of it. They avoid specifying clear rules for where one's responsibilities end, and who gives orders to whom, because that would be oppressive — and oh, we're too nice for that and we don't want people to feel bad. But the hierarchies and oppression don't go away if you pretend they don't exist. They're still there, they just take a new, less explicit form and give freedom for abusers to play around the grey areas.
What I see the manager doing here is trying to push for some decisions without making it explicit and taking responsibility for it. I find it cowardly and harmful. People who are not interested or are unable to play with this niceness game are the ones who will lose in it.
In a healthy system, a manager could just say, “we use product X, that's my decision” or “no, I decided we're not spending money on that” — optionally, motivating the decision. And later be held accountable for it. In a system too focused on being nice and not making people feel bad, a manager does not want to look oppressive and will have to make it look like this was everyone's idea, or choose a phrasing that will not directly say what the quotes say, but kind of imply that (“What do you think? Should we use product X? It's team's decision”. “Maybe we can go without spending money on that”).
> it is also the Spotify convention of the right way to do things
Another thing people of this sort do is insisting on their opinion by saying things with a tone of a convincing argument but with words that don't really address the point (“Didn't we agree on this already?”). If the other side is less experienced in fiddling with politeness, they may feel like they are being too persistent and mean objecting for 5th time. Telling this sort of abusive manager they are talking nonsense would sound mean (sometimes this would be the right thing to say though), and playing on their level is doomed to lose.
Direct confrontation is normal, giving orders is normal, telling people they are/were wrong is normal. These should be acknowledged and regulated, not ignored.