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disclaimer: I manage a HackerOne program. > After having been denied a bug bounty for reporting a vulnerability directly, and often spent frustrating amounts o
by Shank 4y ago
disclaimer: I manage a HackerOne program.
> After having been denied a bug bounty for reporting a vulnerability directly, and often spent frustrating amounts of time just trying to get a response even from major companies, I've basically given up completely on bug bounty programs, and will likely go for full disclosure in the future (with a note to the corresponding security team for awareness).
I personally believe that if a bug bounty program denies your report / closes it out as N/A or out-of-scope, you should be able to disclose it. The whole point of bug bounty is practically "legal extortion". The buy-in is that you're getting security details in exchange for payment. If you're not paid, the information shouldn't be used or worthy of payment. The security issue's severity should command a level of payment. If it fails to command this, surely the company doesn't think it's valuable, right?
> I've basically given up completely on bug bounty programs, and will likely go for full disclosure in the future (with a note to the corresponding security team for awareness).
I think you should still report to bounty programs, at least ones with "HackerOne managed" badges on them, because at least HackerOne will try to reproduce the issue / triage it. If you want you can go full disclosure, but believe it or not, smaller companies with people like me at the helm are more than happy to pay out bounties. We may not have big company budgets, but we really do take things seriously, and we enjoy rewarding people who find interesting problems.
For the record, emails to security@ company are practically inundated with false positive "bug bounty" reports from researchers who have very low signal. HackerOne/Bugcrowd are often just better ticket management systems, because when you get 10 of the same report about something that isn't a security problem a day, real issues slip through the cracks. HackerOne's triage team is very good at identifying an exceptional issue and raising it up to us, which was often difficult pre-H1 via security@ emails. Also, more and more, GDPR data deletion requests get flooded to privacy@ and security@. When this happens, the security inbox looks more like GDPR/low hanging fruit zone than an actual "important security issue that needs attention immediately" zone.