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There's plenty of people there who are ok with me setting cookies, I just don't like those who decline because they fuck up my metrics so I can't do sales effec

There's plenty of people there who are ok with me setting cookies, I just don't like those who decline because they fuck up my metrics so I can't do sales effectively. Anyway this doesn't answer the question.

gostsamo 4y ago
1. There are various privacy oriented metric systems regularly advertised on HN. Have you tried any of them? 2. Unless you want to follow people across multiple sessions and multiple websites, you don't actually need any PI to make deductions for your client's behavior. 3. You can actually just don't track people who don't want to be tracked and optimize your service for those who want to be tracked. And a question from me: what would you think of a restaurant owner who publicly asks how they can serve people the lowest quality vegetables that the law allows?
- collegeburner 4y ago
  1. I am looking into them but my current metrics are self made and cost little. It's this cookie consent bullshit that is causing trouble, I want users to have to accept all my cookies (no 3rd party trackers though) when they sign up. 2. No just my own cookies but there are separate non-essential ones that I do 1st party. 3. Why would I want to do that when I get better with all customers tracked? This is a bad analogy, I am not seeking to sell people's data or send targeted ads. Literally 100% to improve customer experience and sales.
  - nobody9999 4y ago
    >1. I am looking into them but my current metrics are self made and cost little. It's this cookie consent bullshit that is causing trouble, I want users to have to accept all my cookies (no 3rd party trackers though) when they sign up. The answer is simple. Don't allow access to anyone unless they provide you with the tracking info you want. Personally, I refuse to access sites which require me to provide them with information I don't wish to provide. Please do post your site name, so I (even though I'm not in the EU) can make sure never to go there. Good luck!
  - gostsamo 4y ago
    1. If they have an account, you don't need anything but the auth cookie to make your tracking. 2. I'm 90% sure that you can drop those cookies and keep log of their actions serverside. 3. Because you are denying agency to those people who don't want to be tracked. If your customers don't think that you respect them and their choices, they will say "f*ck you" and move to the business next door. People are social creatures and we often do irrational things to reassure ourselves that we are respected by those we deal with. On the other hand, if you are smart, you can diferentiate on the fact that it is your own tracking. A sample cookie banner is: This website does not share your data! We don't use third party trackers and we will never share your data with anyone. We use cookies only to make the service better and we promise never to use them for anything else. Button: Yes, I agree to cookies as far as all of it stays between us. Button: Thanks, I've really considered it and I'll skip on the cookies this time. First, this is not the usual cookie banner and it will be interesting. Second, it shows that it is a personal relationship between you and the customer. Most people deny cookies because it is like letting someone follow you all around the town taking pictures of everything you do, say or buy. Third, you clearly make a promise to maintain this way of work in the future. Of course, some people will deny the request, but they will have one less reason to do so and it is very likely that they might change their minds. Finally, you can always think for a better analogy, but think of the essence of it: a business owner asks publicly how to circumvent the law in order to mislead their customers to the nature of the service they are providing.

gostsamo 4y ago

1. There are various privacy oriented metric systems regularly advertised on HN. Have you tried any of them? 2. Unless you want to follow people across multiple sessions and multiple websites, you don't actually need any PI to make deductions for your client's behavior. 3. You can actually just don't track people who don't want to be tracked and optimize your service for those who want to be tracked. And a question from me: what would you think of a restaurant owner who publicly asks how they can serve people the lowest quality vegetables that the law allows?

collegeburner 4y ago
1. I am looking into them but my current metrics are self made and cost little. It's this cookie consent bullshit that is causing trouble, I want users to have to accept all my cookies (no 3rd party trackers though) when they sign up. 2. No just my own cookies but there are separate non-essential ones that I do 1st party. 3. Why would I want to do that when I get better with all customers tracked? This is a bad analogy, I am not seeking to sell people's data or send targeted ads. Literally 100% to improve customer experience and sales.
- nobody9999 4y ago
  >1. I am looking into them but my current metrics are self made and cost little. It's this cookie consent bullshit that is causing trouble, I want users to have to accept all my cookies (no 3rd party trackers though) when they sign up. The answer is simple. Don't allow access to anyone unless they provide you with the tracking info you want. Personally, I refuse to access sites which require me to provide them with information I don't wish to provide. Please do post your site name, so I (even though I'm not in the EU) can make sure never to go there. Good luck!
- gostsamo 4y ago
  1. If they have an account, you don't need anything but the auth cookie to make your tracking. 2. I'm 90% sure that you can drop those cookies and keep log of their actions serverside. 3. Because you are denying agency to those people who don't want to be tracked. If your customers don't think that you respect them and their choices, they will say "f*ck you" and move to the business next door. People are social creatures and we often do irrational things to reassure ourselves that we are respected by those we deal with. On the other hand, if you are smart, you can diferentiate on the fact that it is your own tracking. A sample cookie banner is: This website does not share your data! We don't use third party trackers and we will never share your data with anyone. We use cookies only to make the service better and we promise never to use them for anything else. Button: Yes, I agree to cookies as far as all of it stays between us. Button: Thanks, I've really considered it and I'll skip on the cookies this time. First, this is not the usual cookie banner and it will be interesting. Second, it shows that it is a personal relationship between you and the customer. Most people deny cookies because it is like letting someone follow you all around the town taking pictures of everything you do, say or buy. Third, you clearly make a promise to maintain this way of work in the future. Of course, some people will deny the request, but they will have one less reason to do so and it is very likely that they might change their minds. Finally, you can always think for a better analogy, but think of the essence of it: a business owner asks publicly how to circumvent the law in order to mislead their customers to the nature of the service they are providing.