> we added templates to steer users I think this is great. Often, by the time someone gets to the point of figuring out how to comment at all, they have a rea

> we added templates to steer users I think this is great. Often, by the time someone gets to the point of figuring out how to comment at all, they have a real need and are more than willing to spend some time... but they have no idea what would help and you end up with an annoying demand or "+1" comment. A template directs the energy on a useful path (and implicitly balances/settles things a little bit... the user has to stop, think, and contribute a little bit back and a maintainer hears it in response)