Very much the same here. I'm the maintainer of Outline (https://github.com/outline/outline https://github.com/outline/outline) – which uses Nodemailer by the wa

Very much the same here. I'm the maintainer of Outline (https://github.com/outline/outline https://github.com/outline/outline) – which uses Nodemailer by the way, thanks! – and folks still push through all of the GitHub workflows that try and direct self hosting support tickets to the discussions board and post them as bugs instead . This is much more annoying and time consuming than the +1 comments which can largely be left without a direct response.