3 ms·
> If you were to develop a closed source iOS app and charge for it in the Apple App Store your user base will have certain expectations. What's weird is that p
by bambax 4y ago
> If you were to develop a closed source iOS app and charge for it in the Apple App Store your user base will have certain expectations.
What's weird is that paying users have lower expectations and are much nicer than those who don't pay. Why do free users feel entitled? It's a bit of a mystery, yet can be observed often.
- politelemon 4y agoThis is not my observation at all. I encounter the exact opposite with paying users, and much prefer interactions with free users who are very understanding and empathetic.
- stevewatson301 4y agoThen again, it depends on the prices that you pay. If you have customers paying somewhat decent prices for your service/product, they interact in an empathetic manner. However, if you price your services too low, you'll get a bunch of entitled people who want things to be done "right now" and throw a tantrum if their demands aren't met immediately.
- tommoor 4y agofree - medium support $1 - high support $100,000 – low support (after the initial deal) Choose which you want to build :)
- djbebs 4y agoPaying users are often not the ones using and making reports of the software. In companies you're told "use this software that we have a license for" and that's that. You don't get a choice to use it or not, and so you gotta roll with it. If the device were the ones making the decision to use or not, you'd see a different attitude