It’s a good example of the difference between product and service design —- the product designer wants to prune ports to make the hardware smaller, lighter, and

It’s a good example of the difference between product and service design —- the product designer wants to prune ports to make the hardware smaller, lighter, and sleeker, while the service designer wants the user to not have to spend an hour browsing paid Amazon reviews to find the one dongle that will work, won’t catch on fire, and can get delivered before they have to get on a flight for a client presentation.