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Amazon has very specifically designed its warehouses so that employees not only don't need to think, they effectively can't. Everything is decided by the comput
by colinmhayes 4y ago
Amazon has very specifically designed its warehouses so that employees not only don't need to think, they effectively can't. Everything is decided by the computer, the employees just look at their handset and do what it says. This strategy is paramount due to their > 100% yearly turnover. They do not have any experienced workers to train others, so the job needs to be pretty self explanatory. By turning employees into robots you can plug and play everyone in the warehouse.