I've also had that experience at one point (cancelling NYT sub over the phone). Then there was a big discount, I bought it again, wasn't reading it again, so c

I've also had that experience at one point (cancelling NYT sub over the phone). Then there was a big discount, I bought it again, wasn't reading it again, so cancelled it recently again... and this time there was actually a button in the UI to do it in a few seconds. Might be related to me being in the EU though.