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Being willing to do the job is a hurdle on its own. And there is variance between employee quality for "unskilled" labor too. E.g. think about customer facing
by adam_arthur 4y ago
Being willing to do the job is a hurdle on its own. And there is variance between employee quality for "unskilled" labor too.
E.g. think about customer facing roles and social skills/aptitude. Having all friendly/nice employees can drive greater revenue for a business. Chick fil a and costco are famous for hiring friendly employees, can have meaningful results for the business
- busterarm 4y agoAnd plenty of businesses have gone the other way and decided that the personal touch of being greeted by a human being provides less business value than a computer. E.g., McDonalds, Wendy's, your grocery store.