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I like the New York Times but I was infuriated by the unsubscribe process. I also turned down a super cheap extension. I am now subscribed via the Google Play
by benjaminbachman 4y ago
I like the New York Times but I was infuriated by the unsubscribe process. I also turned down a super cheap extension.
I am now subscribed via the Google Play store, which means the NYT loses a big chunk of the money, all so I can be guaranteed an easy cancellation button.
- lawgimenez 4y agoI can easily cancel from the nytimes.com website by going to my account settings.
- rootusrootus 4y agoThat must be new, maybe in response to some recent FTC opinions that every web site should have a cancelation option that was equivalently easy to the subscribe option. Used to be you could only cancel over the phone.
- kevin_thibedeau 4y agoCalifornia address.
- lawgimenez 4y agoOr international address
- rootusrootus 4y agoFigures. I wonder what it would cost to buy myself a functional California address.
- oxfeed65261 4y agoI just now unsubscribed from NYT, in response to this thread. I had to do an online chat, but at least it wasn’t an overly prolonged process. I am quite certain that I did not have an option to unsubscribe from account settings. I also unsubscribed from The Washington Post. It did have a non-chat-based unsubscribe option, which I greatly appreciated. I also unsubscribed from The Economist. It was the worst. They went through multiple but-here’s-an-even-better-deal stuff, then tried to subscribe me to email newsletters. Thanks, HN, for the incentive to do this; I had meant to for some time.
- WalterBright 4y agoI didn't have any trouble cancelling the NYT. My credit card number changed, and that was that :-)
- xeromal 4y agoThat sounds like tremendous trouble if you have your card on any sites like Amazon.
- WalterBright 4y agoIt was indeed a nuisance, but when a fraudulent transaction appeared on my statement, it had to be done. I just found it convenient to not update the card on the NYT.
- silisili 4y agoVirtual cards are great for this. My brother keeps recommending privacy.com, I need to look into it.
- xeromal 4y agoI used virtual cards for decades. PayPal had a Firefox extension that did this in the early aughts. I used getfinal.com for several years too but they went bankrupt. I don't even try anymore
- cgriswald 4y agoI had a newspaper send me to collections when I tried that; over a matter of about $18 for newspapers they never delivered because I hadn't paid.
- WalterBright 4y agoThe NYT cut me off when the old card got declined, so if they had sent it to a collection agency, I would have disputed it.