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Depending on your state you may not be able to record the phone call. This is why companies will call when they have bad news and want to explain it. They cou
by ransom1538 4y ago
Depending on your state you may not be able to record the phone call. This is why companies will call when they have bad news and want to explain it. They could write an email - but this could easily be forwarded to any of your favorite blogs and becomes a legal document. A recorded phone call without consent / announcement (in CA anyway) is easy pickings for a lawyer and is an actual crime Cal. Penal Code § 632 (actual jail crime: no shoes, trying to get bail money, lol). At a previous company we knew a phone call from apple was very bad. We got a phone call we would be kicked out of the app store with deadlines.
https://www.rcfp.org/reporters-recording-guide/california/ https://www.rcfp.org/reporters-recording-guide/california/
- car_analogy 4y agoAnd if you answer the phone with "this call may be recorded" (as corporations always do)?
- deleted 4y ago[deleted]
- failrate 4y agoClarification for most jurisdictions in the US is that it is sufficient to announce that there is recording occurring. They do not necessarily need to orally consent. Continuing the conversation after they have been clearly notified that the call will be recorded is generally sufficient. This is why telemarketing calls inform you that the call will be recorded. Don't want to be recorded? Hang up.
- lesuorac 4y agoI always wondered about setting something up where only your side of the conversation is recorded. You'd just need to repeat a lot of what they're saying so its obvious to somebody listening to one side of the conversation what happened but I feel like it'd get around any of these laws because every party is yourself.
- yccs27 4y agoWithout a recording of the other side of the conversation, you can't prove anything. You could just have rehearsed your part of the conversation, ignoring anything they answer.