Yeap. It's sends out bad karma. If the estimated total net profit % per user is low single digits, keep them like "white elephants" or move them somewhere else

Yeap. It's sends out bad karma. If the estimated total net profit % per user is low single digits, keep them like "white elephants" or move them somewhere else where they can be serviced with continuity. Pulling the rug out from under customers with little or no warning is a terrible practice.