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My Kia dealership has an insanely good service center. After a quick oil change place put the wrong oil in my car, the service center got my entire engine warr
by com2kid 4y ago
My Kia dealership has an insanely good service center.
After a quick oil change place put the wrong oil in my car, the service center got my entire engine warranty replaced.
They regularly wave diagnostic fees, fix little extras for free, and are incredibly pleasant to deal with.
The Kia dealership itself is terrible, trying to buy a car from there is literally insulting at times.
That they cover a rental car for the duration of however long they have my car is a nice extra that independent repair shops don't offer.
- antisthenes 4y agoMy Kia dealership charged me $500 to change a single brake pad. And that was 7 years ago. And I think I'm still getting their extended warranty calls. Never again. Thankfully, that crummy location is out of business for whatever reason. So it really varies by location.
- sokoloff 4y agoWhy would you ever change a single brake pad? I’ve never done less than an axle’s worth of pads at a time (overwhelmingly four pads). I’m even a little surprised a dealer would agree to do that.
- com2kid 4y agoThe dealership I go to has been around for over 55 years. They've had the same head of their Kia service department for over a decade. Reputation matters.