You’re probably correct. Your hospital is probably running an advertising campaign through roku and wants to track how successful it is, and exclude serving ads

You’re probably correct. Your hospital is probably running an advertising campaign through roku and wants to track how successful it is, and exclude serving ads to existing patients (customers). You can opt out here (ctrl f “ad personalization”): https://docs.roku.com/published/userprivacypolicy/en/US#:~:text=You%20can%20ask%20Roku%20to,settings%20provided%20on%20your%20device https://docs.roku.com/published/userprivacypolicy/en/US#:~:t.... Or global opt out (do this on all of your devices): https://optout.aboutads.info/?c=2&lang=EN https://optout.aboutads.info/?c=2&lang=EN