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Sadly, it seems to just shift the conflict of interest around with the traditional dealer model. Service advisors are often paid on commission, and warranty wor
by _ea1k 4y ago
Sadly, it seems to just shift the conflict of interest around with the traditional dealer model. Service advisors are often paid on commission, and warranty work tends to have a lower bill rate. I think this is one of the reasons that they tried to pressure me into a very expensive repair work for my last major warranty repair.
They hadn't even read the code right and wouldn't have even been replacing a part relevant to it.
I'm not saying Tesla service is great, just to be clear, just that the bar is often really low.