4 ms·

> Really? In the experience of myself and my friends, dealer repair is at best hit-and-miss and at worst feels downright dishonest... most of the people I know

by rexf 4y ago

> Really? In the experience of myself and my friends, dealer repair is at best hit-and-miss and at worst feels downright dishonest... most of the people I know who felt "in the know" always used third-party repair people that they trusted. Agree. I use dealers since they are the ones who provide authorized recall repairs. Otherwise, I go to the local, independent for much faster & cheaper service. Dealerships have a really bad reputation so they are sometimes called stealerships.

bombcar 4y ago
Dealerships can vary in quality - but I was disappointed with the local one here as they wouldn’t try to find the problem “because the ECM was reset so there was no code to read” so I had to figure it out myself.
- Alupis 4y ago
  > Dealerships can vary in quality Which is part of the puzzle people are seemingly missing. Get rid of dealerships - and you're stuck with the manufacturer's service - for better or worse. Don't like that one particular dealership? Go to a different one... Unless you live in the middle of no where, you likely have at least two or more dealerships for your car's make within a reasonable distance. Find one that treats you right - for both service and sales.
  - lupire 4y ago
    > Get rid of dealerships - and you're stuck with the manufacturer's service That's not true at all. Independent mechanics service cars, including almost most gas stations.
    - Alupis 4y ago
      For warranty, recall, and factory maintenance, it usually does.
      - bombcar 4y ago
        Most of those can actually be performed by independent repair shops if a dealer is too far away - but in the USA, that's pretty rare.
mcguire 4y ago
Are there independent Tesla service shops? My understanding is that all work has to be done by Tesla to keep OTA updates.
- rexf 4y ago
  My car is not a Tesla, so I can go to a variety of places to get service. Sorry if you misread and thought I was referencing independent Tesla service shops.
lupire 4y ago
Dealers do great warranty work because the manufacturer pays so everyone onsite agrees to do expensiv repairs.

by rexf 4y ago

bombcar 4y ago

Dealerships can vary in quality - but I was disappointed with the local one here as they wouldn’t try to find the problem “because the ECM was reset so there was no code to read” so I had to figure it out myself.

Alupis 4y ago
> Dealerships can vary in quality Which is part of the puzzle people are seemingly missing. Get rid of dealerships - and you're stuck with the manufacturer's service - for better or worse. Don't like that one particular dealership? Go to a different one... Unless you live in the middle of no where, you likely have at least two or more dealerships for your car's make within a reasonable distance. Find one that treats you right - for both service and sales.
- lupire 4y ago
  > Get rid of dealerships - and you're stuck with the manufacturer's service That's not true at all. Independent mechanics service cars, including almost most gas stations.
  - Alupis 4y ago
    For warranty, recall, and factory maintenance, it usually does.
    - bombcar 4y ago
      Most of those can actually be performed by independent repair shops if a dealer is too far away - but in the USA, that's pretty rare.

mcguire 4y ago

Are there independent Tesla service shops? My understanding is that all work has to be done by Tesla to keep OTA updates.

rexf 4y ago
My car is not a Tesla, so I can go to a variety of places to get service. Sorry if you misread and thought I was referencing independent Tesla service shops.

lupire 4y ago

Dealers do great warranty work because the manufacturer pays so everyone onsite agrees to do expensiv repairs.