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Public sentiment can change pretty quickly. Combine halfass build quality with halfass repair service, and "bought once, it was a massive headache to repair, s
by klyrs 4y ago
Public sentiment can change pretty quickly. Combine halfass build quality with halfass repair service, and "bought once, it was a massive headache to repair, still didn't work, won't buy again" is a common customer story. It'll be hard to come back from that.
- badwolf 4y agoSimilarly, people getting hyped up on finally getting a new car, a Tesla. Only to have to take it in after 1 day and being told it would be 2-3 weeks to service it. Then having to take it back in for service again less than a month old, only to be told there's no parts, it will be another 2-3 weeks... People can go from mega hype-person to mega detractor quite fast.
- Adraghast 4y agoYep. I was an early adopter, but now when people ask if I’d recommend buying a Model 3 my answer has changed to that I probably wouldn’t in 2022, mostly due to shoddy build quality and subpar service experiences.
- rodgerd 4y agoIt affects vehicles especially. There are whole generations of people who will never buy a Harley or a British-branded car or a Fiat because of how absolutely shithouse they were in the 70s through mid-nineties (well not the British cars, because they went bankrupt). Those sentiments trail any actual improvements for a long time.