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What can go wrong with untrained office workers setting up steel forges in their back yards or performing car services. Also why does a Tesla even need service

by mint2 4y ago

What can go wrong with untrained office workers setting up steel forges in their back yards or performing car services. Also why does a Tesla even need service other than a quick safety check. It’s not like the brake pads should be worn fast with regen and there’s no oil to change.

dubswithus 4y ago
Because Tesla’s build quality is very poor. Instead of fixing that problem they have decided to focus on producing more cars.
- LanceJones 4y ago
  Not that they shouldn't address quality issues that persist over many cars, but the demand curve and customer satisfaction ratings suggest Tesla doesn't need to focus heavily on class-leading quality (yet).
  - klyrs 4y ago
    Public sentiment can change pretty quickly. Combine halfass build quality with halfass repair service, and "bought once, it was a massive headache to repair, still didn't work, won't buy again" is a common customer story. It'll be hard to come back from that.
    - badwolf 4y ago
      Similarly, people getting hyped up on finally getting a new car, a Tesla. Only to have to take it in after 1 day and being told it would be 2-3 weeks to service it. Then having to take it back in for service again less than a month old, only to be told there's no parts, it will be another 2-3 weeks... People can go from mega hype-person to mega detractor quite fast.
    - Adraghast 4y ago
      Yep. I was an early adopter, but now when people ask if I’d recommend buying a Model 3 my answer has changed to that I probably wouldn’t in 2022, mostly due to shoddy build quality and subpar service experiences.
    - rodgerd 4y ago
      It affects vehicles especially. There are whole generations of people who will never buy a Harley or a British-branded car or a Fiat because of how absolutely shithouse they were in the 70s through mid-nineties (well not the British cars, because they went bankrupt). Those sentiments trail any actual improvements for a long time.
- panick21_ 4y ago
  That is just nonsense. Like you think the should stop all growth until every car comes out like Rolls? The cars from their newer factories have generally better quality. And even so, when looking at QC report Telsa might not be great, but its not really an order magnitude off to anybody else either. So to suggest they should stop growing to fix QC is just delusional and literally nobody, not even you as CEO would do so.
tyingq 4y ago
Googling around a bit, you'll see replacing underbody protective panels, replacing cabin air filters, power steering issues, random electrical components, tires, brake jobs, a/c problems, and so on. They do have lower maintenance costs than other luxury cars, but shit still breaks, wears out, etc.
alistairSH 4y ago
A Tesla has everything a normal car has. At least for me, the vast majority of service has been things other than the engine. Modern ICEs largely just need oil changes and are very reliable. It’s the electronic doodads, lights, suspension, brakes, tires, cooling systems (yes, EVs have those too), weather seals, moonroof, and other things that go wrong and need repaired.
- mc32 4y ago
  I agree. For the most part they both have to maintain: tires, electronics, brakes, suspension systems, lead-acid batteries. What electric cars do not have are timing belts, sparkplugs, fuel pumps --otherwise ICE propulsion are pretty reliable.
- LeoPanthera 4y ago
  Nearly everything. It doesn't have oil. Which is kind of a big deal.
  - sudosysgen 4y ago
    It has transmission oil, though.
    - judge2020 4y ago
      But it's not meant to be regularly serviced - if there's an issue or code, replacing the oil can definitely be done.
      - sudosysgen 4y ago
        It is meant to be regularly serviced every few years. It's just that instead of a hard interval, there is a sensor that detects when the oil is dirty.
idiotsecant 4y ago
>why does a Tesla even need service Why does any massively complicated machine need service? Because things break.
ProAm 4y ago
>Also why does a Tesla even need service other than a quick safety check. Because the initial build quality of the cars is still so poor they come broken, or quickly break.
gamblor956 4y ago
The ICE parts of my last 2 cars (a Toyota and a Ford, respectively) were the most reliable parts. It was the electronic parts that kept failing... (Note that the Toyota lasted for 15 years before we got rid of it; the Ford is 11 years old and still going.) I humbly submit that electronic parts might actually be less reliable than mechanical parts.
- 4wsn 4y ago
  I think it has to do more with the compromise between sound engineering practices and the legitimate demands of marketing rather than any inherent nature of electronic parts. I don't mean to suggest that the electronic parts that fail are poorly engineered, but their inclusion in the vehicle is (often) because it'll help sales rather than because they belong in a vehicle.
rodgerd 4y ago
From this tweet: https://twitter.com/TroyTeslike/status/1537232387553099776?t=lqUaeVDZaRTpWYOhILYIIw&s=19 https://twitter.com/TroyTeslike/status/1537232387553099776?t... "36% of Model 3 buyers in Q1 2022 didn't have any service visits during the first 30 days of ownership while 54% had one and 10% had two visits." Only a minority of Model 3 buyers get a car that isn't broken in the first month.

by mint2 4y ago

dubswithus 4y ago

Because Tesla’s build quality is very poor. Instead of fixing that problem they have decided to focus on producing more cars.

LanceJones 4y ago
Not that they shouldn't address quality issues that persist over many cars, but the demand curve and customer satisfaction ratings suggest Tesla doesn't need to focus heavily on class-leading quality (yet).
- klyrs 4y ago
  Public sentiment can change pretty quickly. Combine halfass build quality with halfass repair service, and "bought once, it was a massive headache to repair, still didn't work, won't buy again" is a common customer story. It'll be hard to come back from that.
  - badwolf 4y ago
    Similarly, people getting hyped up on finally getting a new car, a Tesla. Only to have to take it in after 1 day and being told it would be 2-3 weeks to service it. Then having to take it back in for service again less than a month old, only to be told there's no parts, it will be another 2-3 weeks... People can go from mega hype-person to mega detractor quite fast.
  - Adraghast 4y ago
    Yep. I was an early adopter, but now when people ask if I’d recommend buying a Model 3 my answer has changed to that I probably wouldn’t in 2022, mostly due to shoddy build quality and subpar service experiences.
  - rodgerd 4y ago
    It affects vehicles especially. There are whole generations of people who will never buy a Harley or a British-branded car or a Fiat because of how absolutely shithouse they were in the 70s through mid-nineties (well not the British cars, because they went bankrupt). Those sentiments trail any actual improvements for a long time.
panick21_ 4y ago
That is just nonsense. Like you think the should stop all growth until every car comes out like Rolls? The cars from their newer factories have generally better quality. And even so, when looking at QC report Telsa might not be great, but its not really an order magnitude off to anybody else either. So to suggest they should stop growing to fix QC is just delusional and literally nobody, not even you as CEO would do so.

tyingq 4y ago

Googling around a bit, you'll see replacing underbody protective panels, replacing cabin air filters, power steering issues, random electrical components, tires, brake jobs, a/c problems, and so on. They do have lower maintenance costs than other luxury cars, but shit still breaks, wears out, etc.

alistairSH 4y ago

A Tesla has everything a normal car has. At least for me, the vast majority of service has been things other than the engine. Modern ICEs largely just need oil changes and are very reliable. It’s the electronic doodads, lights, suspension, brakes, tires, cooling systems (yes, EVs have those too), weather seals, moonroof, and other things that go wrong and need repaired.

mc32 4y ago
I agree. For the most part they both have to maintain: tires, electronics, brakes, suspension systems, lead-acid batteries. What electric cars do not have are timing belts, sparkplugs, fuel pumps --otherwise ICE propulsion are pretty reliable.
LeoPanthera 4y ago
Nearly everything. It doesn't have oil. Which is kind of a big deal.
- sudosysgen 4y ago
  It has transmission oil, though.
  - judge2020 4y ago
    But it's not meant to be regularly serviced - if there's an issue or code, replacing the oil can definitely be done.
    - sudosysgen 4y ago
      It is meant to be regularly serviced every few years. It's just that instead of a hard interval, there is a sensor that detects when the oil is dirty.

idiotsecant 4y ago

>why does a Tesla even need service Why does any massively complicated machine need service? Because things break.

ProAm 4y ago

>Also why does a Tesla even need service other than a quick safety check. Because the initial build quality of the cars is still so poor they come broken, or quickly break.

gamblor956 4y ago

The ICE parts of my last 2 cars (a Toyota and a Ford, respectively) were the most reliable parts. It was the electronic parts that kept failing... (Note that the Toyota lasted for 15 years before we got rid of it; the Ford is 11 years old and still going.) I humbly submit that electronic parts might actually be less reliable than mechanical parts.

4wsn 4y ago
I think it has to do more with the compromise between sound engineering practices and the legitimate demands of marketing rather than any inherent nature of electronic parts. I don't mean to suggest that the electronic parts that fail are poorly engineered, but their inclusion in the vehicle is (often) because it'll help sales rather than because they belong in a vehicle.

rodgerd 4y ago

From this tweet: https://twitter.com/TroyTeslike/status/1537232387553099776?t=lqUaeVDZaRTpWYOhILYIIw&s=19 https://twitter.com/TroyTeslike/status/1537232387553099776?t... "36% of Model 3 buyers in Q1 2022 didn't have any service visits during the first 30 days of ownership while 54% had one and 10% had two visits." Only a minority of Model 3 buyers get a car that isn't broken in the first month.