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I’m the CEO of Triplebyte. I just looked into this, and we are not automatically making anyone's profile public without their consent. OP, it looks like you had

by ammon 4y ago

I’m the CEO of Triplebyte. I just looked into this, and we are not automatically making anyone's profile public without their consent. OP, it looks like you had set your profile to be visible some time ago (I can provide details via email but won’t here for privacy purposes), and just hadn’t gotten a message until now. The support response you received was incorrect; you weren’t affected by any recent changes to the site. Since there wasn’t anything broken on our end, there shouldn’t be anyone else impacted by this. But as part of making sure that OP wasn’t visible by mistake, I had my team double-checked to make sure our previous fix from last year was properly retroactive. It was. More generally, I don't think that tricking anyone is a viable way for us to run a business. We’re trying to create a marketplace that can open opportunities for engineers who wouldn’t otherwise have them, and we need the trust of engineers in order to do that.

mettamage 4y ago
> We’re trying to create a marketplace that can open opportunities for engineers who wouldn’t otherwise have them Provided they're in the US. My experience as a European has been: more or less everything I apply to ignores my application. I haven't checked recently, is it changing? I'm not implying you're wrong since you used the word trying to create. Moreover, you didn't specifically specify which group of engineers you're trying to create opportunities for. I don't even want to go in a right or wrong type of frame, because it doesn't matter, but my lack of eloquence might give that impression. What I am implying is that the statement is a bit broad. On a more emotional (perhaps even non-rational) note: I feel spoken to yet left out, for years now.
- ammon 4y ago
  Most employers on Triplebyte (90%) are hiring in the US currently. However, we're working on something that us going to change that (announcement coming soon).
  - pcthrowaway 4y ago
    As a Canadian, it seemed like at least 30% of remote employers were open to hiring from Canada (although it was often marked incorrectly in your system). At the very least, a couple of U.S. companies with remote positions that claimed to be U.S. only (or "work authorization required?"), reached out to me.
    - soco 4y ago
      Did they actually check your location or reached out randomly? Or, were they expecting you to relocate? I'm located in Switzerland and get often such bogus messages from German companies (although not on Triplebyte but I assume the bad habits are universal).
      - pcthrowaway 4y ago
        I think 2 companies reached out to me that said U.S. only in the job descriptions. But I think some companies select U.S. only because Americans tend forget about other countries where people may be in the same time zone. It's possible German companies are reluctant to engage with a Swiss person because German salaries are lower than what I understand Swiss salaries to be (German CoL is also much lower though)
- rachofsunshine 4y ago
  > My experience as a European has been: more or less everything I apply to ignores my application. I haven't checked recently, is it changing? We actually just (like, two days ago) shipped a change to be more restrictive about how we show jobs based on location. And we have a few things in the works (unfortunately I can't share details) that might result in significant increases in activity for engineers outside the US. > Moreover, you didn't specifically specify which group of engineers you're trying to create opportunities for. The simplest way to put this is "we want engineers who can do the job to be able to get hired". That is obviously a pie-in-the-sky goal that is more aspirational than anything else (you're never going to bat 1.000), but it's the guiding principle. In a more on-the-ground sense, we think our assessments allow engineers who do well on them to get company attention that they might not otherwise get. And we have hard data to suggest that we are correct. Each assessment with a score of 3 or higher on an application roughly doubles the chance that that application is accepted, for example, and the overwhelming majority of outbound messages on Triplebyte go to engineers with at least one such score on their profile.
kodah 4y ago
I have a bit broader of a question: Triblebyte is a screening platform, what business does it have making "public profiles" in the first place? Wouldn't you want to ensure that only vetted companies with vetted personnel are looking through the candidate pool? I would be worried about the litany of tech businesses that have straight up awful recruiting practices would somehow impact my reputation as a platform if it's open access.
- systemvoltage 4y ago
  Tbh, I can see value in publicizing my profile so more recruiters can find me.
- NegativeLatency 4y ago
  > trying to create a marketplace Gotta chase those dollars
dexterdog 4y ago
So why have I gotten 5 emails from your system in the last 24 hours when I had forgotten you existed and haven't logged into my account in at least 18 months?
- rachofsunshine 4y ago
  I don't know what your account is specifically, so I can't say for sure. But if I had to guess? It's because we've been ramping up a feature that is increasing the amount of outbound on our site by a very large margin (currently almost an order of magnitude) from where it was a couple of months ago.
  - dexterdog 4y ago
    I would login to the account, but your login page doesn't allow any actions in firefox and in chrome while it never seems to finish loading, when I click on forgot password it tries to load https://triplebyte.com/users/password/new https://triplebyte.com/users/password/new which just spins and never loads a page.
teraflop 4y ago
Thanks for responding. As far as I can determine, the last deliberate interaction I had with Triplebyte was in May 2020, when I got an email with your name and address on it saying that my profile was about to be made public, and I replied the following day asking you to delete my account. (I assume you never saw that email, and in any case I never bothered to follow up on it through other channels.) (EDIT: on closer inspection, the reply with my account deletion request went to candidate.support@triplebyte.com, not to you personally.) I don't recall ever logging into my Triplebyte account between then and yesterday, and I couldn't find any evidence of doing so in my browser or search history. I guess that's your word against mine, but if you have reason to believe I'm mistaken, you're welcome to send it to me privately. > The support response you received was incorrect I'm very curious as to where the incorrect information came from, then.
- rachofsunshine 4y ago
  We have no record of such an email under either the email on your account or your name (and we checked and we do have records of other emails in the same time window, including many other people who emailed us at the time for the same reason you did). I'm not sure why (have you perhaps changed your name or email since?). I'm going to have our support team get back in touch with you via email for further details here. Can you reply here if you haven't been able to do at least one round of back-and-forth with them within the next day or so?
  - teraflop 4y ago
    > have you perhaps changed your name or email since? Nope. Just to show that I'm not yanking your chain, this is the email I'm referring to: https://imgur.com/2FpAiik https://imgur.com/2FpAiik The redacted name and email address are exactly the same as when I contacted you yesterday. To be clear, I'm not trying to criticize you for not taking action on this message, because for all I know it could have gotten dropped by a mail server along the way. I'm just using it to illustrate the fact that I wasn't even aware that I still had an active Triplebyte account, so I find it implausible that I logged in, set my profile to public, and then completely forgot about it. > Can you reply here if you haven't been able to do at least one round of back-and-forth with them within the next day or so? Sure, will do.

by ammon 4y ago

mettamage 4y ago

> We’re trying to create a marketplace that can open opportunities for engineers who wouldn’t otherwise have them Provided they're in the US. My experience as a European has been: more or less everything I apply to ignores my application. I haven't checked recently, is it changing? I'm not implying you're wrong since you used the word trying to create. Moreover, you didn't specifically specify which group of engineers you're trying to create opportunities for. I don't even want to go in a right or wrong type of frame, because it doesn't matter, but my lack of eloquence might give that impression. What I am implying is that the statement is a bit broad. On a more emotional (perhaps even non-rational) note: I feel spoken to yet left out, for years now.

ammon 4y ago
Most employers on Triplebyte (90%) are hiring in the US currently. However, we're working on something that us going to change that (announcement coming soon).
- pcthrowaway 4y ago
  As a Canadian, it seemed like at least 30% of remote employers were open to hiring from Canada (although it was often marked incorrectly in your system). At the very least, a couple of U.S. companies with remote positions that claimed to be U.S. only (or "work authorization required?"), reached out to me.
  - soco 4y ago
    Did they actually check your location or reached out randomly? Or, were they expecting you to relocate? I'm located in Switzerland and get often such bogus messages from German companies (although not on Triplebyte but I assume the bad habits are universal).
    - pcthrowaway 4y ago
      I think 2 companies reached out to me that said U.S. only in the job descriptions. But I think some companies select U.S. only because Americans tend forget about other countries where people may be in the same time zone. It's possible German companies are reluctant to engage with a Swiss person because German salaries are lower than what I understand Swiss salaries to be (German CoL is also much lower though)
rachofsunshine 4y ago
> My experience as a European has been: more or less everything I apply to ignores my application. I haven't checked recently, is it changing? We actually just (like, two days ago) shipped a change to be more restrictive about how we show jobs based on location. And we have a few things in the works (unfortunately I can't share details) that might result in significant increases in activity for engineers outside the US. > Moreover, you didn't specifically specify which group of engineers you're trying to create opportunities for. The simplest way to put this is "we want engineers who can do the job to be able to get hired". That is obviously a pie-in-the-sky goal that is more aspirational than anything else (you're never going to bat 1.000), but it's the guiding principle. In a more on-the-ground sense, we think our assessments allow engineers who do well on them to get company attention that they might not otherwise get. And we have hard data to suggest that we are correct. Each assessment with a score of 3 or higher on an application roughly doubles the chance that that application is accepted, for example, and the overwhelming majority of outbound messages on Triplebyte go to engineers with at least one such score on their profile.

kodah 4y ago

I have a bit broader of a question: Triblebyte is a screening platform, what business does it have making "public profiles" in the first place? Wouldn't you want to ensure that only vetted companies with vetted personnel are looking through the candidate pool? I would be worried about the litany of tech businesses that have straight up awful recruiting practices would somehow impact my reputation as a platform if it's open access.

systemvoltage 4y ago
Tbh, I can see value in publicizing my profile so more recruiters can find me.
NegativeLatency 4y ago
> trying to create a marketplace Gotta chase those dollars

dexterdog 4y ago

So why have I gotten 5 emails from your system in the last 24 hours when I had forgotten you existed and haven't logged into my account in at least 18 months?

rachofsunshine 4y ago
I don't know what your account is specifically, so I can't say for sure. But if I had to guess? It's because we've been ramping up a feature that is increasing the amount of outbound on our site by a very large margin (currently almost an order of magnitude) from where it was a couple of months ago.
- dexterdog 4y ago
  I would login to the account, but your login page doesn't allow any actions in firefox and in chrome while it never seems to finish loading, when I click on forgot password it tries to load https://triplebyte.com/users/password/new https://triplebyte.com/users/password/new which just spins and never loads a page.

teraflop 4y ago

Thanks for responding. As far as I can determine, the last deliberate interaction I had with Triplebyte was in May 2020, when I got an email with your name and address on it saying that my profile was about to be made public, and I replied the following day asking you to delete my account. (I assume you never saw that email, and in any case I never bothered to follow up on it through other channels.) (EDIT: on closer inspection, the reply with my account deletion request went to candidate.support@triplebyte.com, not to you personally.) I don't recall ever logging into my Triplebyte account between then and yesterday, and I couldn't find any evidence of doing so in my browser or search history. I guess that's your word against mine, but if you have reason to believe I'm mistaken, you're welcome to send it to me privately. > The support response you received was incorrect I'm very curious as to where the incorrect information came from, then.

rachofsunshine 4y ago
We have no record of such an email under either the email on your account or your name (and we checked and we do have records of other emails in the same time window, including many other people who emailed us at the time for the same reason you did). I'm not sure why (have you perhaps changed your name or email since?). I'm going to have our support team get back in touch with you via email for further details here. Can you reply here if you haven't been able to do at least one round of back-and-forth with them within the next day or so?
- teraflop 4y ago
  > have you perhaps changed your name or email since? Nope. Just to show that I'm not yanking your chain, this is the email I'm referring to: https://imgur.com/2FpAiik https://imgur.com/2FpAiik The redacted name and email address are exactly the same as when I contacted you yesterday. To be clear, I'm not trying to criticize you for not taking action on this message, because for all I know it could have gotten dropped by a mail server along the way. I'm just using it to illustrate the fact that I wasn't even aware that I still had an active Triplebyte account, so I find it implausible that I logged in, set my profile to public, and then completely forgot about it. > Can you reply here if you haven't been able to do at least one round of back-and-forth with them within the next day or so? Sure, will do.