Could you clarify what you mean by "collapsing under the weight"? Will a project be abandoned because users are pointing out ways to improve it? Does work stop

Could you clarify what you mean by "collapsing under the weight"? Will a project be abandoned because users are pointing out ways to improve it? Does work stop at some point because "we can't get to every issue"? Sure, the maintainer could get burned out, but that is not a given.