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I do, well, /because/ it's a faster alternative (why is it a "carrot"?). I absolutely hate waiting in lines and I don't always feel like talking to people. It's
by frostedflakes 4y ago
I do, well, /because/ it's a faster alternative (why is it a "carrot"?). I absolutely hate waiting in lines and I don't always feel like talking to people. It's not like I need recommendations at a McDonalds, so if I can just quickly input my order into a kiosk and skip the entire dance, I will.
- uberman 4y agoI frame it as a "carrot" only because I hate using these kiosks and thus would need some incentive. The "stick" side of that metaphor for me is a nagging impression that companies that use them want to foist work on to their customers rather than provide service of any kind.