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Do people really prefer that, or is that just a faster alternative? I personally hate using self-checkout/self-ordering kiosks so I am surprised that others ac
by uberman 4y ago
Do people really prefer that, or is that just a faster alternative?
I personally hate using self-checkout/self-ordering kiosks so I am surprised that others actually prefer doing these things without there being a carrot such as "faster" or "cheaper".
- silicon2401 4y agoI 100% prefer self-checkout. I generally have no interest in interacting with strangers and am faster at checking out to boot
- frostedflakes 4y agoI do, well, /because/ it's a faster alternative (why is it a "carrot"?). I absolutely hate waiting in lines and I don't always feel like talking to people. It's not like I need recommendations at a McDonalds, so if I can just quickly input my order into a kiosk and skip the entire dance, I will.
- uberman 4y agoI frame it as a "carrot" only because I hate using these kiosks and thus would need some incentive. The "stick" side of that metaphor for me is a nagging impression that companies that use them want to foist work on to their customers rather than provide service of any kind.
- rsayers 4y agoI prefer it. I will go out of my way to go to a store with self checkout vs one without. Probably due to anxiety/autism, but being able to remove the human element makes things much easier for me.