3 ms·
The author doesn't even touch on what I find (potentially) most odious: that big companies could use Klout data to discriminate for/against certain customers.
by callmeed 15y ago
The author doesn't even touch on what I find (potentially) most odious: that big companies could use Klout data to discriminate for/against certain customers.
def process_complaint
if self.user.klout > 40
self.user.send_gift_certificate(100.00)
else
self.destroy
end
end
def answer_phone
if caller_id.user.klout > 50
self.move_to_front_of_queue
end
end
- mmahemoff 15y agoKlout already has arrangements with third-parties to offer perks to influential users. (I don't see anything wrong with that, personally.)
- abrahamsen 15y agoFree stuff to influential people are fine. What callmeed fears is that businesses will use klout score to create a public appearance of good service, without actually providing good service.