That could be some of it, by my experience when it comes to IT, we have a terrible track record for explaining why the BUSINESS should want to spend the money,

That could be some of it, by my experience when it comes to IT, we have a terrible track record for explaining why the BUSINESS should want to spend the money, not why IT wants to spend the money IT: Well IE is end of life so we need to Spend X to upgrade That is an IT reason, not a Business Reason. It needs to be put into a BUSINESS reason, and I admit I am terrible at that as well