This is similar to the complaint 37 Signals had with Get Satisfaction: http://37signals.com/svn/posts/1650-get-satisfaction-or-else http://37signals.com/svn/pos

This is similar to the complaint 37 Signals had with Get Satisfaction: http://37signals.com/svn/posts/1650-get-satisfaction-or-else http://37signals.com/svn/posts/1650-get-satisfaction-or-else