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They’re really not, unless all you care about is punctuality: - mediocre app with plenty of bugs - almost always buses/walks instead of jetbridges - furthest

They’re really not, unless all you care about is punctuality: - mediocre app with plenty of bugs - almost always buses/walks instead of jetbridges - furthest and uncomfortable gates - inexperienced and unprofessional cabin crew - non existent customer service - hostile web design, dark UX patterns - baggage fees which seem to go up €10 each year - inexperienced pilots and bumpy landings - force you to stand in hot hallways before the plane has even landed (“gate closed”!) - random policy changes towards baggage - extremely inflexible terms and conditions. Default is no changes no refunds ever That’s just what I can remember off the top of my head. A lot of the above makes them actively hostile towards the elderly and disabled.

chpatrick 4y ago
Well, that's what you get for those prices right? If you want fancier service many airlines are happy to take your money, usually many times more.
- switch007 4y ago
  Everyone pretends every flight is €40 return A fair few people pay €100-400 with all the addons/last minute. If I’m paying €200+ I have higher expectations than the things I listed
nixass 4y ago
Add false advertising when claiming where you gonna land. Airports often hundred kilometres away from destination.
arcticbull 4y ago
I guess my response would be: most airline apps are garbage. Any airline risks ending up at a remote stand (just had 3 legs on Lufthansa at Frankfurt on A320s that all ended up at or departed from remote stands). Yes, the gates are far away and unpleasant, but I mean, some airline would get them no matter what - Ryanair is just passing on the savings of doing so. Most airlines have huge baggage fees that are basically just as high. Fees on for instance BA are in my experience just straight up higher on top of higher base fares. And yeah, inflexible T&C are where they make their money. If you compare a given flight, and add up the fees, you'll pay a lot more to a full-service carrier and get basically the exact same - but less timely. I guess what I'm saying is if I'm flying 2-3 hours, on the same Recaro slimline domestic seat with 17.x" width and 31" pitch - no matter the airline - I just want to be off the plane, on schedule. And if I can pay $15 for an exit row, I'm pretty chill.
- switch007 4y ago
  > If you compare a given flight, and add up the fees, you'll pay a lot more to a full-service carrier and get basically the exact same - but less timely. Not necessarily true. Actually quite often not true
  - arcticbull 4y ago
    I fly 120-150,000 miles per year, across a mix of low-cost and full-service carriers, in the US, Europe and Asia. Most European carriers even charge seat selection fees in long-haul business class unless you have status.
    - switch007 4y ago
      > I fly 120-150,000 miles per year, across a mix of low-cost and full-service carriers, in the US, Europe and Asia. Well done. And I bet you have all your frequent flyer tags dangling from your backpack
      - arcticbull 4y ago
        No sir! I'm no DYKWIA. However, I do know something about airlines.
tiborsaas 4y ago
Don't use their apps then, learn to navigate the dark patterns on the web, not that bad. Horrible, they make you walk or they transport you with a bus? OMG, savages. Just sleep or listen to music on that 1-3hr flight, why deal with the crew? Sorry, but you made me laugh at bumpy landings :) You might have been unlucky with specific airports. I have no stake in defending them, but I expect the same as a crappy train/bus ride for the price which is about the same.

chpatrick 4y ago

Well, that's what you get for those prices right? If you want fancier service many airlines are happy to take your money, usually many times more.

switch007 4y ago
Everyone pretends every flight is €40 return A fair few people pay €100-400 with all the addons/last minute. If I’m paying €200+ I have higher expectations than the things I listed

nixass 4y ago

Add false advertising when claiming where you gonna land. Airports often hundred kilometres away from destination.

arcticbull 4y ago

I guess my response would be: most airline apps are garbage. Any airline risks ending up at a remote stand (just had 3 legs on Lufthansa at Frankfurt on A320s that all ended up at or departed from remote stands). Yes, the gates are far away and unpleasant, but I mean, some airline would get them no matter what - Ryanair is just passing on the savings of doing so. Most airlines have huge baggage fees that are basically just as high. Fees on for instance BA are in my experience just straight up higher on top of higher base fares. And yeah, inflexible T&C are where they make their money. If you compare a given flight, and add up the fees, you'll pay a lot more to a full-service carrier and get basically the exact same - but less timely. I guess what I'm saying is if I'm flying 2-3 hours, on the same Recaro slimline domestic seat with 17.x" width and 31" pitch - no matter the airline - I just want to be off the plane, on schedule. And if I can pay $15 for an exit row, I'm pretty chill.

switch007 4y ago
> If you compare a given flight, and add up the fees, you'll pay a lot more to a full-service carrier and get basically the exact same - but less timely. Not necessarily true. Actually quite often not true
- arcticbull 4y ago
  I fly 120-150,000 miles per year, across a mix of low-cost and full-service carriers, in the US, Europe and Asia. Most European carriers even charge seat selection fees in long-haul business class unless you have status.
  - switch007 4y ago
    > I fly 120-150,000 miles per year, across a mix of low-cost and full-service carriers, in the US, Europe and Asia. Well done. And I bet you have all your frequent flyer tags dangling from your backpack
    - arcticbull 4y ago
      No sir! I'm no DYKWIA. However, I do know something about airlines.

tiborsaas 4y ago

Don't use their apps then, learn to navigate the dark patterns on the web, not that bad. Horrible, they make you walk or they transport you with a bus? OMG, savages. Just sleep or listen to music on that 1-3hr flight, why deal with the crew? Sorry, but you made me laugh at bumpy landings :) You might have been unlucky with specific airports. I have no stake in defending them, but I expect the same as a crappy train/bus ride for the price which is about the same.