5 ms·

That is some incredibly unprofessional tone for an official press release. Anyone who's ever had the misfortune of flying with Ryanair can't be too surprised t

That is some incredibly unprofessional tone for an official press release. Anyone who's ever had the misfortune of flying with Ryanair can't be too surprised though.

jfax 4y ago
Hate to defend RyanAir, but I prefer unprofessional to corporate doublespeak.
- malermeister 4y ago
  You have a point, but there's not using doublespeak and then there's just being an abrasive asshole. O'Leary is the latter.
  - a0zU 4y ago
    Can you qualify that?
    - hnhg 4y ago
      https://www.azquotes.com/author/46597-Michael_O_Leary https://www.azquotes.com/author/46597-Michael_O_Leary
    - malermeister 4y ago
      Here's a few examples, I'm sure you could find more: https://www.rte.ie/news/2002/0228/23628-ryanair/ https://www.rte.ie/news/2002/0228/23628-ryanair/ https://www.theguardian.com/environment/2005/jun/24/theairlineindustry.travelnews https://www.theguardian.com/environment/2005/jun/24/theairli... https://www.belfasttelegraph.co.uk/news/war-in-irish-skies-as-regional-rival-claims-ryan-air-boss-oleary-told-him-fk-off-28442078.html https://www.belfasttelegraph.co.uk/news/war-in-irish-skies-a...
    - kmlx 4y ago
      https://en.wikipedia.org/wiki/Michael_O%27Leary_(businessman)#Controversy https://en.wikipedia.org/wiki/Michael_O%27Leary_(businessman... socially, he's a complete joke.
- newaccount74 4y ago
  RyanAir advertisements are often misleading (tickets often end up costing a multiple of the advertised price), so I'm not going to believe anything they say.
  - robonerd 4y ago
    > (tickets often end up costing a multiple of the advertised price), Are you adding a lot of optional extras to your purchase?
    - newaccount74 4y ago
      I haven't bought a RyanAir ticket in a long time, so details are fuzzy, but as far as I recall they make you pay not just for checked luggage but even for hand luggage (who flies without any bag at all??) and if I remember correctly they even charge extra if you want to sit next to your family members. It's ridiculous.
arcticbull 4y ago
Ryanair is actually a totally solid airline. They're among the most timely in Europe, if you pay them a few bucks you get an exit row and a meal. Honestly they're among the best of the low-costs (and every domestic flight in Europe counts as low-cost).
- switch007 4y ago
  They’re really not, unless all you care about is punctuality: - mediocre app with plenty of bugs - almost always buses/walks instead of jetbridges - furthest and uncomfortable gates - inexperienced and unprofessional cabin crew - non existent customer service - hostile web design, dark UX patterns - baggage fees which seem to go up €10 each year - inexperienced pilots and bumpy landings - force you to stand in hot hallways before the plane has even landed (“gate closed”!) - random policy changes towards baggage - extremely inflexible terms and conditions. Default is no changes no refunds ever That’s just what I can remember off the top of my head. A lot of the above makes them actively hostile towards the elderly and disabled.
  - chpatrick 4y ago
    Well, that's what you get for those prices right? If you want fancier service many airlines are happy to take your money, usually many times more.
    - switch007 4y ago
      Everyone pretends every flight is €40 return A fair few people pay €100-400 with all the addons/last minute. If I’m paying €200+ I have higher expectations than the things I listed
  - nixass 4y ago
    Add false advertising when claiming where you gonna land. Airports often hundred kilometres away from destination.
  - arcticbull 4y ago
    I guess my response would be: most airline apps are garbage. Any airline risks ending up at a remote stand (just had 3 legs on Lufthansa at Frankfurt on A320s that all ended up at or departed from remote stands). Yes, the gates are far away and unpleasant, but I mean, some airline would get them no matter what - Ryanair is just passing on the savings of doing so. Most airlines have huge baggage fees that are basically just as high. Fees on for instance BA are in my experience just straight up higher on top of higher base fares. And yeah, inflexible T&C are where they make their money. If you compare a given flight, and add up the fees, you'll pay a lot more to a full-service carrier and get basically the exact same - but less timely. I guess what I'm saying is if I'm flying 2-3 hours, on the same Recaro slimline domestic seat with 17.x" width and 31" pitch - no matter the airline - I just want to be off the plane, on schedule. And if I can pay $15 for an exit row, I'm pretty chill.

That is some incredibly unprofessional tone for an official press release. Anyone who's ever had the misfortune of flying with Ryanair can't be too surprised though.

jfax 4y ago

Hate to defend RyanAir, but I prefer unprofessional to corporate doublespeak.

malermeister 4y ago
You have a point, but there's not using doublespeak and then there's just being an abrasive asshole. O'Leary is the latter.
- a0zU 4y ago
  Can you qualify that?
  - hnhg 4y ago
    https://www.azquotes.com/author/46597-Michael_O_Leary https://www.azquotes.com/author/46597-Michael_O_Leary
  - malermeister 4y ago
    Here's a few examples, I'm sure you could find more: https://www.rte.ie/news/2002/0228/23628-ryanair/ https://www.rte.ie/news/2002/0228/23628-ryanair/ https://www.theguardian.com/environment/2005/jun/24/theairlineindustry.travelnews https://www.theguardian.com/environment/2005/jun/24/theairli... https://www.belfasttelegraph.co.uk/news/war-in-irish-skies-as-regional-rival-claims-ryan-air-boss-oleary-told-him-fk-off-28442078.html https://www.belfasttelegraph.co.uk/news/war-in-irish-skies-a...
  - kmlx 4y ago
    https://en.wikipedia.org/wiki/Michael_O%27Leary_(businessman)#Controversy https://en.wikipedia.org/wiki/Michael_O%27Leary_(businessman... socially, he's a complete joke.
newaccount74 4y ago
RyanAir advertisements are often misleading (tickets often end up costing a multiple of the advertised price), so I'm not going to believe anything they say.
- robonerd 4y ago
  > (tickets often end up costing a multiple of the advertised price), Are you adding a lot of optional extras to your purchase?
  - newaccount74 4y ago
    I haven't bought a RyanAir ticket in a long time, so details are fuzzy, but as far as I recall they make you pay not just for checked luggage but even for hand luggage (who flies without any bag at all??) and if I remember correctly they even charge extra if you want to sit next to your family members. It's ridiculous.

arcticbull 4y ago

Ryanair is actually a totally solid airline. They're among the most timely in Europe, if you pay them a few bucks you get an exit row and a meal. Honestly they're among the best of the low-costs (and every domestic flight in Europe counts as low-cost).

switch007 4y ago
They’re really not, unless all you care about is punctuality: - mediocre app with plenty of bugs - almost always buses/walks instead of jetbridges - furthest and uncomfortable gates - inexperienced and unprofessional cabin crew - non existent customer service - hostile web design, dark UX patterns - baggage fees which seem to go up €10 each year - inexperienced pilots and bumpy landings - force you to stand in hot hallways before the plane has even landed (“gate closed”!) - random policy changes towards baggage - extremely inflexible terms and conditions. Default is no changes no refunds ever That’s just what I can remember off the top of my head. A lot of the above makes them actively hostile towards the elderly and disabled.
- chpatrick 4y ago
  Well, that's what you get for those prices right? If you want fancier service many airlines are happy to take your money, usually many times more.
  - switch007 4y ago
    Everyone pretends every flight is €40 return A fair few people pay €100-400 with all the addons/last minute. If I’m paying €200+ I have higher expectations than the things I listed
- nixass 4y ago
  Add false advertising when claiming where you gonna land. Airports often hundred kilometres away from destination.
- arcticbull 4y ago
  I guess my response would be: most airline apps are garbage. Any airline risks ending up at a remote stand (just had 3 legs on Lufthansa at Frankfurt on A320s that all ended up at or departed from remote stands). Yes, the gates are far away and unpleasant, but I mean, some airline would get them no matter what - Ryanair is just passing on the savings of doing so. Most airlines have huge baggage fees that are basically just as high. Fees on for instance BA are in my experience just straight up higher on top of higher base fares. And yeah, inflexible T&C are where they make their money. If you compare a given flight, and add up the fees, you'll pay a lot more to a full-service carrier and get basically the exact same - but less timely. I guess what I'm saying is if I'm flying 2-3 hours, on the same Recaro slimline domestic seat with 17.x" width and 31" pitch - no matter the airline - I just want to be off the plane, on schedule. And if I can pay $15 for an exit row, I'm pretty chill.