Familiarity? I've been using the OS for 20 years and still very often struggle to find stuff there. When you have users that spend their whole day in an app, su

Familiarity? I've been using the OS for 20 years and still very often struggle to find stuff there. When you have users that spend their whole day in an app, sure: workflows matter a lot and you can't break familiarity. But a settings app isn't such an app.