My wife used to work for a mom and pop shop in New York. Had about 50 employees, and most of the work was talking to customers and contractors in the phone all

My wife used to work for a mom and pop shop in New York. Had about 50 employees, and most of the work was talking to customers and contractors in the phone all over the US. One day a customer threw a fit about my wife. The manager assured the customer she would be fired, and that was that. Manager turns to my wife and says “your name is Rachel now”. So that’s how she’d answer the phone from then on.