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I would be happy if Google and Yelp could even get the opening hours of restaurants correct. With Covid, and even now that things have been re-opening and getti
by s1mon 4y ago
I would be happy if Google and Yelp could even get the opening hours of restaurants correct. With Covid, and even now that things have been re-opening and getting busier, so many places have incorrect hours or are outright closed for good, despite active listings. I've defaulted to at least trying to call first if I'm set on going to a particular place, because inevitably if I don't, the restaurant isn't open or is about to close. Of course then the issue is half the time no one answers the phone anymore at restaurants and they don't bother with voice mail. If they do have voice mail, it's still probably got an announcement about the special meal that they offered for Valentines day or Christmas. Sometimes the only solution is just to go see if they are open.
To some degree the real issue is that each restaurant can change hours (or menus) at a moments notice, and at many places, the staff and management is not super computer savvy. So no one thinks to update these sources of info, and/or they don't know how. Google has the added data (from tracking phones) of how busy the restaurant is at a given time, but that is presumably some sort of moving average over time, and not necessarily current or accurate.
When I first saw the headline for this post, I thought it was going to be about a related issue: even if AI is really good at understanding general spoken/written languages, the names and wording of menus is its own weird thing. If you're then trying to auto-translate that to another language it can be next to impossible. Ethnic restaurants in different places which supposedly speak the same language can have all kinds of spellings and ways of describing the same dish. In the US we call a long sandwich a sub, grinder, hero, or hoagie (to name a few), depending on where you live etc. Or the same name can mean wildly different things.