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> “you’re using it wrong” When my high-end XPS started shutting down under any kind of load, the Dell support closed my complaint and told me "this laptop is n
by plonk 4y ago
> “you’re using it wrong”
When my high-end XPS started shutting down under any kind of load, the Dell support closed my complaint and told me "this laptop is not meant for gaming, it's your fault".
Went to Apple the next time, at least their products usually stay awake while I use them.
- loloquwowndueo 4y agoBut you then said a driver downgrade fixed it. Remind me again of the software fix for the iPhone 4 “holding it wrong” debacle.
- plonk 4y agoThe iPhone 4 came out in 2010 and I haven't suffered that kind of debacle since then. The problems I've had with Apple products are minor in comparison to Dell's. When I've contacted Apple's support, they've always been reactive and never tried to tell me the bugs were my fault. I've never had another company throw my ticket away with as obviously dishonest a reason as "you're not supposed to actually use your graphics card for graphics" and prevent me from following up. The fact that a guy on Reddit was more helpful than the support isn't acceptable.