The articles not strictly right that there's no way for users (ie the public) to contact Google in this regard; Google Maps Local Guides certainly can contact t

The articles not strictly right that there's no way for users (ie the public) to contact Google in this regard; Google Maps Local Guides certainly can contact them and anyone can become one of those. However, putting that aside: Venues/business owners can contact Google and i suspect would get a slightly better response rate (not saying it'll be perfect or even super easy for an owner to get through but they can as there are often links indicating "Are you the owner of this business?")