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This is not a support forum for tech companies. There is nothing interesting about or surprising about this event, and no discussion to be had on this subject t
by jsnell 4y ago
This is not a support forum for tech companies. There is nothing interesting about or surprising about this event, and no discussion to be had on this subject that hasn't been already had on HN a hundred times this year. All this does is push some worthy content off the front-page.
If anything is an epidemic, it's posts like this one. Sure, each of them has a small chance of being useful to a single individual. At the same time, it's reducing the usefulness of this site for tens or hundreds of thousands. And the more they're encouraged with upvoting and vouching, the more of them will be posted.
- monkey_monkey 4y agoActually posts like this are very useful - the more of them they are, the higher the chance that something will actually change. I'm tired of billion dollar companies that have achieved their scale by literally hooking us on their free services and have zero interest in us as real people, and then don't give a flying fuck if their shitty automated processes decide to unperson someone.
- abnercoimbre 4y agoIs this realistically now a problem for regulators (FTC, FCC, etc.) or does our industry stand a chance of correcting itself?
- monkey_monkey 4y agoI think it will have to be forced on them by external regulators.
- ClumsyPilot 4y agoI think the big mistake is in people thinking events have a single cause and in reality events can have dozens of contributory factors, most of them often invisivle
- abnercoimbre 4y agoI agree, but since I doubt we can ever get insight or clarity... we must act with limited knowledge.
- bsder 4y ago> If anything is an epidemic, it's posts like this one. Sure, each of them has a small chance of being useful to a single individual. Then, perchance, we should be using the collective will to name and shame companies so that the source of these posts stops. The fact that modern companies have taken Kafka's "The Trial" as a playbook instead of a warning is beyond infuriating.
- JohnHaugeland 4y ago> Then, perchance, we should be using the collective will to name and shame companies so that the source of these posts stops. It is unlikely that any count of HN posts will change Facebook's behavior. The attempt to convert HN into your personal megaphone will, however, ruin HN.
- GWBullshit 4y agoBut if people are responding to these sort of posts, then it seems like a "collective megaphone" that would be useful for a variety of purposes, for example, designating a market need for new companies potentially addressing that need to pitch off of.
- JohnHaugeland 4y agoMarket needs are not established by herd agreement on hn
- dahart 4y agoFwiw, I personally like reading these threads to keep an eye on the negative experiences people are having with various cloud services. I also think this is incredibly relevant to HN, where the default discussion is how to build scalable services. The inability for these tech companies to provide fair human review is one of the critically unsolved problems in tech, and it seems to be getting worse. > If anything is an epidemic, it’s posts like this one. That right there is a good reason to encourage it rather than discourage it, because it indicates a market need. This is exactly the forum to discuss how to address market needs, especially when it comes to cloud services and software, right? I hope, but also expect, that if posts like these get more popular, we will see some actual competition and the problem will begin to rectify itself, which will naturally cause these kinds of threads to diminish. If we suppress these conversations, it may take longer than if we allow it to reach public consciousness.
- GWBullshit 4y agoThe irony of "we're an entrepreneurial tech forum that doesn't want to hear problems about tech companies that don't want to hear problems about their platforms" is just ... so delicious! Just waiting for the inevitable next round of Congressional "What are you going to do about these issues?/Oh we're definitely going to read these legal department-prepared statements that vaguely suggest that we're possibly maybe definitely going to try do something undefined about these issues in the unspecified future."