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The only real difference between an Uber and a taxi from a customer POV is the price. Not sure what trust has to do with it.
by t-3 4y ago
The only real difference between an Uber and a taxi from a customer POV is the price. Not sure what trust has to do with it.
- rglullis 4y agoNot to mention that if Über really provided "tons of value", they would've been profitable by now. But they only got popular because they have Softbank subsidizing riders for over 10 years already.
- marssaxman 4y agoI don't even know what the price of a taxi is anymore. That is the least important difference! An Uber or a Lyft will actually show up - and quickly - when I call it; will actually take me where I want to go without wasting time running up the meter; and will actually charge me in a fair and predictable way, which does not involve dickering with the driver or unexpectedly having to find a bunch of cash because the card reader is "broken". All of these things can be reasonably summarized as forms of trustworthiness.