> This is completely devastating for my trust in this software and company. Okay, I guess you should ask for a refund, then. Yes, that's a snarky response, bu

> This is completely devastating for my trust in this software and company. Okay, I guess you should ask for a refund, then. Yes, that's a snarky response, but in all seriousness, the BW team is good at refunding, so if you're unsatisfied, ask for a refund and move on.